Privacy Policy

Information we may collect

To provide an online casino service, we may handle different types of information about players and visitors. The information collected depends on how you use the website, which services you access and whether you open or maintain an account. We seek to collect information that is reasonably necessary for operating the service, meeting our responsibilities and providing appropriate support.

Table of contents

Account and identity information

Name, date of birth, contact details and account login information.
Information used to confirm eligibility, identity and account ownership.
Details about preferences, communications and interactions with the website.
Information provided when you contact customer support or make a privacy request.

Verification and transaction information

Identity or address verification documents where checks are required.
Payment details and records of deposits, withdrawals and other transactions.
Game, account and activity records needed to operate the service and review account activity.
Information relevant to security, fraud prevention, responsible gambling and compliance checks.

Technical and usage information

IP address, approximate location, browser type, operating system and device identifiers.
Login times, pages visited, referring websites and general website activity.
Cookie identifiers and similar technical information about how the website is used.
Error reports, security events and information needed to maintain website performance.

You should only provide information that is accurate, current and relevant. If you submit information about another person, you should have permission to do so. Some features may not be available if required information is not provided or cannot be verified.

How and why we use information

Personal information may be used to create and manage your account, provide casino services and communicate with you about your account. We may also use information to verify identity, protect the website and meet legal, regulatory and operational requirements. Processing is limited to purposes connected with running a secure and reliable gambling service.

Opening, maintaining and administering player accounts.
Confirming identity, age, eligibility and account ownership.
Processing payments and maintaining accurate transaction records.
Detecting, preventing and investigating fraud, money laundering, account misuse and other security risks.
Monitoring activity to support responsible gambling and safer use of the service.
Providing customer support, resolving complaints and responding to questions.
Maintaining, testing, improving and securing the website, systems and services.
Sending service messages, account notices and other essential communications.
Sending marketing communications where permitted and where you have provided consent or another lawful preference applies.
Meeting legal, regulatory, tax, accounting, dispute-resolution and record-keeping obligations.

We may combine information collected from your account, device, transactions and interactions with the website where this is reasonably necessary for these purposes. We may also use aggregated or de-identified information for reporting, analysis, security and service improvement. Such information is designed not to identify you directly.

Marketing communications

Where marketing communications are sent, you can choose to stop receiving them by using the unsubscribe option in the message or by contacting us. Stopping marketing messages will not normally stop essential service communications, such as security notices, account updates or information needed to provide a service you have requested.

Cookies, sharing and security

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, keep sessions secure, understand website usage, support features and improve performance. Some cookies may be essential for account access or core functions, while others may help with analytics, preferences or relevant communications. Cookie availability and use may vary as the website develops.

You can manage, block or delete cookies through your browser settings. If you disable essential cookies, parts of the website may not work correctly or some account features may be unavailable. Browser controls differ, so you should review the privacy and cookie options provided by your chosen browser.

When information may be shared

Information may be shared with service providers and professional partners that help operate the website, process payments, perform verification, provide technology, deliver communications, monitor security or support customer service. These parties should receive only information relevant to the service they provide and are expected to handle it appropriately.

Information may also be disclosed where necessary to comply with a lawful request, court process or legal obligation; protect players, the public, the website or our rights; investigate suspected fraud or misconduct; or respond to an emergency. If the website, its systems or relevant operations change, information may be transferred as part of that change, subject to applicable privacy requirements.

Security

Reasonable technical and organisational measures are used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping account credentials confidential and should notify support promptly if you suspect unauthorised account activity.

Storage, retention and international handling

Personal information may be stored in electronic systems and may be handled by service providers located in Australia or other countries. When information is handled across borders, appropriate steps should be taken to protect it and to support compliance with applicable privacy requirements. The locations and providers involved may change as technology, security and service arrangements develop.

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Closing an account does not necessarily result in immediate deletion of every record. Some account, identity, payment, transaction, security and support records must be kept for a period required by law, for fraud prevention, dispute handling, auditing or other legitimate purposes.

When information is no longer required, it may be securely deleted, destroyed, anonymised or de-identified. Information retained for legal, security or operational reasons may be restricted from ordinary use. Backups and technical copies may remain for a limited period before being securely overwritten in the normal course of system management.

Changes to this policy

This Privacy Policy may be updated when services, technology, legal requirements or information practices change. The current version will be made available on the website. Where appropriate, we may provide further notice about significant changes. You should review this page from time to time so you understand how information is handled.

Your privacy rights and requests

Depending on applicable privacy requirements and the circumstances of your request, you may have rights relating to the personal information we hold about you. These may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information that is no longer required, and withdrawing consent to marketing communications.

To exercise your data rights, or to ask a question about this Privacy Policy, contact support@voodoocasino.wtf. Please describe your request clearly and include enough information for us to identify the relevant account or records. We may need to verify your identity before providing information or making changes, in order to protect your account and prevent unauthorised requests.

Access: ask what personal information we hold about you and request a copy where appropriate.
Correction: tell us which information is inaccurate, incomplete or out of date so it can be reviewed and corrected where appropriate.
Deletion: ask us to delete your personal information where it is no longer needed or there is no overriding reason to retain it.
Marketing consent: withdraw consent to marketing communications at any time, without affecting essential account or service messages.

Some requests may be limited or declined where fulfilling them would affect another person’s privacy, compromise security, interfere with fraud or responsible gambling controls, conflict with a legal obligation, or require records that must be retained. If a request cannot be completed in full, we will aim to explain the relevant reason. We may also need additional time to review complex requests or confirm the identity of the person making the request.

If you believe your personal information has been handled incorrectly, please contact us first so the concern can be reviewed. You may also have the right to raise a privacy concern with the relevant Australian privacy authority or another appropriate external body.

Games to Explore

PinUp Queens

Sticky Coin: Hold The Spin

Max Megaways 2

Red Rascal

Sugar and Spins

Booming Buffalo Hold and Win Extreme 25,000